PRIVACY POLICY
Relax Pools ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website and other communications.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with us.
Information We Collect
Personal Information You Provide
When you submit a contact form, request a consultation, download a resource, call, or email us, we may collect:
Name
Email address
Phone number
Property address
Project details
Any additional information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on site
Referring website
This information helps us improve our website and marketing efforts.
How We Use Your Information
We use the information we collect to:
Respond to inquiries and consultation requests
Provide estimates and project information
Communicate about your pool or outdoor living project
Improve our website and services
Send relevant updates or marketing communications (you may opt out at any time)
Analyze advertising performance and website usage
We do not sell, rent, or trade your personal information.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve user experience
Measure website traffic
Track advertising performance
Retarget visitors through platforms such as Meta (Facebook and Instagram)
You may disable cookies in your browser settings at any time.
Third-Party Services
We may use trusted third-party tools to operate our business, including:
Website hosting providers
Customer relationship management (CRM) systems
Email marketing platforms
Advertising platforms such as Meta or Google
These providers only receive the information necessary to perform their services and are required to maintain confidentiality.
Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no online transmission can be guaranteed to be completely secure.
Your Rights and Choices
You may:
Request access to the personal information we hold about you
Request corrections
Request deletion of your data
Opt out of marketing communications
To make a request, contact us using the information below.
Children’s Privacy
Our services are intended for homeowners and adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Relax Pools
Nokesville, VA
relaxpoolsofnova@gmail.com
571.469.9914